Effective communication skills cannot be taught in a single training session. Most training programs inform participants of what they need to do, but not how to do it. Effective communication training includes learning and applying new skills over an extended period of time. Integrated training encompassing a number of instructional components is an ideal medium to train employees in communication skills.
/Increasing Customer Retention/
Majorium’s integrated sales training delivers self-directed lessons and training activities that creates the tools sales people and managers need to build effective strategies for increasing overall customer retention. Training is reinforced through discussion groups and with classroom or workshop training.
Majorium offers eight courses in this area. View the Flash Presentation for complete course listings and details.