Challenges
Course Number: MG008
Program Curriculum: Management
Learning how to identify and effectively handle management challenges
Coaching
Course Number: MG019
Program Curriculum: Management
Learning techniques to effectively mentor and coach employees
Coaching
Course Number: SM021
Program Curriculum: Sales Management
Learning techniques to effectively mentor and coach employees
Communication
Course Number: MG017
Program Curriculum: Management
Learning to effectively communicate with superiors, associates, employees
and customers
Conflict Resolution
Course Number: MG003
Program Curriculum: Management
Understanding the elements that enhance interpersonal leadership development
and utilize skills and strategies of conflict resolution to increase
levels of personal positive interaction
Conflict Resolution
Course Number: SM016
Program Curriculum: Sales Management
Understanding the elements that enhance interpersonal development and
utilizing skills and strategies of conflict resolution to increase levels
of personal positive interaction
Decision Making
Course Number: SM004
Program Curriculum: Sales Management
Understanding the elements that impact and improve problem solving
capabilities, and applying specific skills and strategies to enhance
better decision-making
to make decisions lower in risk and highly effective
Delegation
Course Number: SM002
Program Curriculum: Sales Management
Learning how to evaluate own workload and effectively delegate
responsibilities
Delegation
Course Number: MG001
Program Curriculum: Management
Learning how to evaluate own workload and effectively delegate
responsibilities to others
Delegation Principles and Practices
Course Number: LD004
Program Curriculum: Leadership
Understanding the elements that impact and improve leadership
delegation capabilities, and learning to apply specific skills
and strategies that
enhance better applications of delegation practices, to create
greater organizational productivity and effectiveness
Effective Meetings
Course Number: MG006
Program Curriculum: Management
Understanding how to plan, prepare and run effective meetings
Empowerment
Course Number: SM001
Program Curriculum: Sales Management
Understanding the elements that impact empowerment
and learning to apply specific skills and strategies
to develop
and establish
it
Goal
Setting & Time
Management
Course Number: SA001
Program Curriculum: Sales
Learning effective goal setting and time management
strategies
Goal Setting & Time
Management
Course Number: SS002
Program Curriculum: Sales Service
Learning effective goal setting and time management
strategies
Hiring & Recruiting
Course Number: MG020
Program Curriculum: Management
Learning how to effectively recruit, attract
and hire new employees
Hiring & Recruiting
Course Number: SM019
Program Curriculum: Sales Management
Learning how to effectively recruit, attract and hire new employees
Management
Control
Course Number: SM003
Program Curriculum: Sales Management
Learning effective strategies and techniques to effectively control
the performance of sales team
Management Control
Course Number: MG007
Program Curriculum: Management
Learning strategies and techniques to effectively control the employee
performance
Motivation
Course Number: MG016
Program Curriculum: Management
Learning the importance of motivation and techniques to motivate
employees
Motivation
Course Number: SM006
Program Curriculum: Sales Management
Learning the importance of motivation and techniques to motivate
employees
Negative Employee Attitudes
Course Number: MG014
Program Curriculum: Management
Learning how to identify and resolve negative employee attitudes
Negative
Employee Attitudes
Course Number: SM017
Program Curriculum: Sales Management
Learning how to identify and resolve negative employee attitudes
in the sales environment
Performance
Course Number: SM007
Program Curriculum: Sales Management
Learning to develop and implement performance methods and techniques
for both employees and managers
Performance
Course Number: MG009
Program Curriculum: Management
Learning to develop and implement performance methods and techniques
for both employees and managers
Performance Management
Course Number: MG004
Program Curriculum: Management
Learning to develop and implement performance skills for both
employees and managers
Performance Management
Course Number: SM005
Program Curriculum: Sales Management
Learning to develop and implement performance skills for
both employees and managers
Personal Effectiveness
Course Number: SS003
Program Curriculum: Sales Service
Developing personal skills to increase effectiveness
as employees and team members
Personal Motivation
Course Number: SA006
Program Curriculum: Sales
Learning skills to effectively motivate yourself
Personal
Sales Planning
Course Number: SA002
Program Curriculum: Sales
Learning skills to effectively plan and manage
sales activities
Planning
Course Number: MG005
Program Curriculum: Management
Learning how to coordinate employees’ planning
efforts and to develop a master plan
Problem Solving
Course Number: MG002
Program Curriculum: Management
Understanding the factors and applications that
enhance ability to effectively and efficiently
resolve problems
on all levels
Problem Solving
Course Number: SS001
Program Curriculum: Sales Service
Learning how to effectively identify and resolve
customers’ problems
Professional Development
Course Number: MG018
Program Curriculum: Management
Understanding the factors and applications
that enhance continuous professional self-improvement,
and utilizing
skills and strategies
to increase higher
levels of management awareness, developing
one’s
capability to manage and lead more effectively
Quotas & Compensation
Course Number: SM020
Program Curriculum: Sales Management
Understanding how to fairly and effectively
establish quotas and compensation programs
for sales teams
Sales
Improvement
Course Number: SA004
Program Curriculum: Sales
Learning effective sales improvement
techniques
Sales Planning
Course Number: SA003
Program Curriculum: Sales
Learning how to analyze past performance
and create a sales plan for new sales
year
Sales Slumps
Course Number: SM022
Program Curriculum: Sales Management
Learning to identify causes of sales
slumps and to apply techniques to
assist sales
people to
work out
of them
Training
Course Number: SM018
Program Curriculum: Sales Management
Learning the importance of training
and how to effectively manage the
training function
for
sales team
Trust
Course Number: MG015
Program Curriculum: Management
Learning how to develop, build
and foster trust among customers,
associates
and
employees