Majorium’s Harassment Management Blended Training Courses

Conflict Resolution
Course Number: MG003
Program Curriculum: Management
Understanding the elements that enhance interpersonal leadership development
and utilize skills and strategies of conflict resolution to increase
levels of personal positive interaction

Conflict Resolution
Course Number: SM016
Program Curriculum: Sales Management
Understanding the elements that enhance interpersonal development and
utilizing skills and strategies of conflict resolution to increase
levels of personal positive interaction in the sales environment

Conflict
Resolution

Course Number: LD020
Program Curriculum: Leadership
Understanding the elements that enhance their interpersonal leadership
skills and utilizing strategies of conflict resolution to increase
levels of personal and employee positive interaction

Dealing With
Negative Team
Member Attitudes

Course Number: LD018
Program Curriculum: Leadership
Recognizing and understanding the importance of effectively addressing
and altering team members’ negative attitudes that influence positive
team results and outcomes

Dealing With Workplace Harassment
Course Number: LD019
Program Curriculum: Leadership
Focusing Upon the Elements of Workplace Harassment and its Ramifications
in Order to Successfully Eliminate it From Occurring or Developing
Within the Workplace

Handling Angry & Hostile Customers
Course Number: CS005
Program Curriculum: Customer Service
Learning how to effectively handle hostile and angry customers

Handling
Stress and Burnout

Course Number: CS001
Program Curriculum: Customer Service
Learning how to manage stress and burnout in the workplace

Hostile & Angry Customers
Course Number: SA007
Program Curriculum: Sales
Learning how to handle angry and hostile customers to resolve
problems and retain business

Negative Employee Attitudes
Course Number: MG014
Program Curriculum: Management
Learning how to identify and resolve negative employee attitudes

Negative
Employee Attitudes

Course Number: SM017
Program Curriculum: Sales Management
Learning how to identify and resolve negative employee
attitudes in the sales environment

Negative Workplace
Behaviors

Course Number: LD021
Program Curriculum: Leadership
Understanding the elements that impact leadership,
employee and organizational interaction, and learning
to apply
specific skills
and strategies
that enhance it

Problem Solving
Course Number: MG002
Program Curriculum: Management
Understanding the factors and applications that enhance
ability to effectively and efficiently resolve
problems on all levels

Workplace
Harassment 1

Course Number: HS001
Program Curriculum: Workplace Environments
Focusing upon the elements of workplace harassment
and its ramifications in order to successfully
eliminate it from
occurring or developing
within the workplace.

Workplace Harassment 2
Course Number: HS002
Program Curriculum: Workplace Environments
Focusing upon the elements of workplace harassment
and its ramifications in order to successfully
eliminate it from
occurring or developing
within the workplace.

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